Our audio transcription services are both secure and effective. The details below are our standard service, but we are very happy to accommodate custom requirements at no additional cost.
– Turnaround Time: We normally complete your transcript in 72 hours, but we can do it in 24 hours or less if required.
– File Storage & Security:all our files are held in a secure facility in the cloud, which eliminates the risk of either losing the files owning to a technical failure or inadvertently deleting them, and it also means that they cannot be inadvertently sent to the wrong client. Everything is behind several layers of passwords and enterprise level security.
– Confidentiality: Your confidentiality is upheld at all times. We are happy to enter into Non-Disclosure Agreements. We employ a variety of security techniques on our servers to stop unauthorized access.
– Data Protection: We take our obligations under the Data Protection Act very seriously, and ensure that data is kept secure at all times.
Quality & Technical
– Quality Assurance: All our transcripts are double proof read, once to audio and then again for spelling and grammar, so you can expect a flawless transcription.
– Audio: We accept audio with any file extension; MP3, WMA, AVI, DSS, MP4, VOB, WAV, DVD, AMR or others that you may have. We use professional transcription software, transcription pedals, and noise cancelling headphones to ensure that our transcriptionists can work properly and without distraction.
If you have any questions about our audio transcription service then please feel free to drop us a line either by filling in the contact form on this page or emailing us on firstname.lastname@example.org